If you ship & fulfill orders yourself, its important that you enter the costs of shipping for these products inside of Mergoio.
Before we show you how to do that, there is an important distinction we need to make.
There are three types of shipping & fulfilment options in TikTok:
(A) Fulfilled by TikTok, Shipped by TikTok (FBT)
(B) Fulfilled by you, Shipped by TikTok (auto-labelling / printing of labels by TikTok)
(C) Fulfilled by you, and shipped by you (creating your own labels, and shipping yourself)
You only need to enter shipping costs if you have orders which use (C) shipping & fulfilment option.
You can find the shipping costs entry page by going to a product through the sidebar (shop -> products). Simply click on a product, and you should find yourself on the manage product page. Under the top header where the product name is, there should be a "shipping" tab, click on that, here is where you can enter your shipping costs.
You have two options:
- Enter shipping costs for all SKUs underneath this product
- Enter shipping costs for each SKU underneath this product
Most commonly our sellers have the same shipping cost for each product, but if you have different costs for each SKU, you can use the dropdown to change to "Apply by SKU".
You are also able to enter date-ranged shipping costs, perhaps you used to pay a higher or lower cost at some point in time and want to factor that in.
Hope this helps